NOTES AND THINKING

Plain thoughts on running and growing a business.

Notes on sales, marketing, AI and the choices owners face. I write about what I see in the work: what helps, what gets in the way and what I would change.

Latest Insights

Understanding Your Customer at a Deeper Level

Understanding Your Customer at a Deeper Level

Understanding Your Customer at a Deeper LevelOnur Ibrahim
Published on: 01/04/2026

How does your customer really see you? Most businesses think they understand their customer. They run surveys, They build personas,They look at data,...

Facebook Link Building (Using Facebook and Twitter for link building)

Facebook Link Building (Using Facebook and Twitter for link building)

Facebook Link Building (Using Facebook and Twitter for link building)Onur Ibrahim
Published on: 31/05/2021

NO, Social Media backlinks are not pointless. Many of todays marketers discount the power of social media links, this is wrong. If you were to check...

Ten (10) ways to drive loyalty and generate engagement from customers

Ten (10) ways to drive loyalty and generate engagement from customers

Ten (10) ways to drive loyalty and generate engagement from customersOnur Ibrahim
Published on: 31/05/2021

Driving loyalty and generating engagement has always been a challenge for for any brand. The preverbal ‘shelf space’/’share of pocket’ is limited and...

Should Your Email Come From a Business or a Person?

Should Your Email Come From a Business or a Person?

Should Your Email Come From a Business or a Person?Onur Ibrahim
Published on: 31/05/2021

People often ask me if the “from” field and the signature line in their emails should be their company name or their personal name. With a couple of...